Banking Made Beautiful
Overview
For over 4 years, we've led product design across DCU's web and mobile platforms, while also providing frontend engineering for their web application. Through close collaboration with their team, we've built a process that delivers real results: higher customer satisfaction, better app store ratings, and banking experiences that customers love to use.
Problem
With a talented engineering team but little to no product designers, Project was looking for ways to modernize their various digital products.
Our Approach
Through close collaboration with their team, we've built a process that has streamlined DCU's entire product design process and modernized their web, mobile
Validating Through User Testing
We validate design decisions with real users before committing to development. By running continuous user tests throughout the design process, we captured vital metrics and user behavior patterns that informed our design evolution. This approach has resulted in higher task completion rates and more intuitive banking workflows.
Unified Design Language
Creating consistency across web and mobile platforms required a robust design system. Our team developed a component library that scales seamlessly from desktop to mobile, ensuring a cohesive experience whether customers are managing finances on their phone or laptop.
Our Results
Our design and engineering work has helped drive DCU's app store rating to 4.9 stars and significantly improved their web platform engagement, earning consistent praise from both users and internal teams.
More Examples of Work
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